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We at Five star Auto Care value our customers opinions.  This survey questionnaire allow you to submit these opinions in an easy to follow format.  This is completely voluntary.  We will have a drawing once a month for all survey participants and reward the winner with one of our Ultimate Car Washes on us.

Thank you!
Management.

Which service did you use?
Please choose one. You may complete another survey if you used multiple services.
Full Service Wash
Detail Center
Auto Repair

How satisfied were you?
Using the following scale, please rate your satisfaction:
  1. Poor
  2. Fair
  3. Good
  4. Very Good
  5. Great
 

* Satisfaction
1 2 3 4 5
Professionalism (Employees were knowledgeable, efficient and friendly)  
Performance (Services offered matched your needs)
Quality (Overall standard of excellence)
Convenience (Location, hours and parking met expectations)
Price (Value received for price paid)
Timeliness (Time you spent met expectations)
Integrity (Treated with honesty and care)
Overall Experience (Your overall rating of this business)

Would you refer this business to a friend?
Yes  No

Please explain your answer;
Your suggestions, compliments or new service ideas are very important.

What was the date of your visit?
If you are not sure, please leave blank.

How often do you purchase from this business?
First visit
Second visit
Occasionally
Once a month
Two to three times a month
Once a week
Two or more times a week

Occasionally, we follow up with people regarding their survey comments.
Please provide your contact information so that we may reach you.
Your information is safe and will not be shared with anyone.
(We hate privacy intrusions as much as you do!).
First Name:
Last Name:
Address:
City:
State:
Zip:

What is your e-mail address?
We hate Spam as much as you do (unsolicited commercial e-mail). Your e-mail address will not be given out. It's that simple.
E-Mail:

Would you like to receive an occasional e-mail or mailing from this business?
(Special offers, events, information, etc.)
Yes    No
 

6818 Five Star Boulevard, Rocklin, CA 95677, Tel: (916) 315-0555, Fax: (916) 315-0550
e-mail: info@fivestarrocklin.com
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